We are introducing a new feature as a way for the public to get a better understanding of what Care does and how we support Individuals with complex needs. Most of these Memorable Moments will be written in a way as to NOT identify the Individual(s) and support workers involved due to confidentiality.
This first Memorable Moment started as a regular interaction between an Individual and Support Worker.
The nonverbal Individual was looking out a window in their home when the SW asked what they saw/were looking at. “A rabbit? A bird?” After several guesses with no response, the SW thought of the most out of ordinary animal “An alligator?” The Individual turned to the SW in shock and perfectly repeated ”alligator”. Not only repeated the word, but said it in a strong loud voice, loud enough for fellow housemates and SWs to hear!
Sometimes thinking out of the box is where you will find the greatest rewards. Truly a Memorable Moment we want to celebrate!