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Author Archives: CareHelps

Getting to know Ok Alone

Ok Alone is a lone worker app and safety monitor that has replaced Safety Line.

The app has been downloaded on the Care provided phone for each residence and/or Individual within the organization.

Getting started:

Your name and personal pin will be posted on ShareVision on the homepage of the Individual and/or residence pages.

Once logged in, the app will prompt you to ‘Start Shift’, click start shift.

How it works:

The app  then notifies you when your next check in is due and at that time press ‘I’m Ok’. If you do need help, click ‘Help’ and your Residential Coordinator or Team Lead will be contacted immediately.

The ‘End Shift’ option is only applicable to a sleep shift but it is important to remember to start shift once the sleep shift ends.

If you ignore the ‘I’m Ok’ screen and do not respond, an alarm will go off.

Please do not send messages through the app. If you require further assistance, please contact your Residential Coordinator or Team Lead.

What’s New in HR?

Happy November everyone!

October was another busy month for us:

  • 4 Support Workers were hired in Grande Prairie
  • 1 Support Services Manager was hired in Grande Prairie

October saw 9 internal referrals and two resulted in hires.

Congratulations to Cailey Schmidtke who was promoted to the role of Residential Coordinator!

We would also like to welcome Jessica Corbin to the team who is taking on the role of Support Services Manager.

Get to know Jessica:

Jessica was born in Grande Prairie and since then has lived in Calgary, Edmonton and Australia. She has obtained her Bachelors Degree of Human Resources Management and has a passion for people and making a positive impact on those around her.

She grew up as a dancer, starting at the age of three that lead to opening her own community dance studio in Grande Cache.

Jessica is a newlywed and has two dogs, Phillip and Bailey.

Most of her spare time is spent enjoying time with family and her animals!

Welcome to Team Care Jessica!

What’s New in HR?

Where did September go?!

Though the month seemed to zoom by, Care did welcome new team members!

  • 4 Support Workers hired in Grande Prairie
  • 2 Health Care Aides hired at Stone Brook
  • 1 LPN hired at Stone Brook

September saw 12 internal referrals and one referral from August was hired.

As the Fall season begins, we are saying good-bye to our Human Resources Team Lead. Nichole Radersma has decided to grab life by the kilt and move to Scotland! We wish you the best of luck and hope that you packed a raincoat.

Stepping in will be Kristina Ferrier and Kylee Lefebvre. Kristina will be looking after Recruitment Performance Management and Kylee WCB, Employee Management and as well as taking care of updating our systems.

Get to know Kristina;

I have been with Care Human Services since February of this year. I was hired into Human Resources as a Recruitment Coordinator. I have a love for the ever-changing role of HR, and it shows. I moved from Southern Ontario in 2014 and made Grande Prairie my home. I enjoy living in the heart of the city with my boisterous dog Otis. I also love to travel, and usually Otis comes along for the ride.

And Kylee!

I was born and raised in Bonanza Alberta just outside of Dawson Creek. I moved to Grande Prairie to attend GPRC in 2014 and graduated from there with my Office Management Diploma. I have and amazing fiancé and two babies (dogs) Sadie and Baxter who are my absolute world! I have always wanted to get into Human Resources and could not think of a better organization and team to build my career with!

Hearing Voices- a simulated training workshop

In order to provide the best care for Individuals receiving CARE supports, we do all we can to better understand what Individuals are going through and experiencing.

Some Individuals receiving CARE supports live with schizophrenia described as “a long-term mental disorder of a type involving a breakdown in the relation between thought, emotion, and behavior, leading to faulty perception, inappropriate actions and feelings, withdrawal from reality and personal relationships into fantasy and delusion, and a sense of mental fragmentation”.

To help understand what that means, CARE team members take the Hearing Voices That Are Distressing Workshop – a simulated training experience as presented by Alberta Health Services’ CONNECT Community Support Team.

The Workshop is described as a “groundbreaking empathy-building exercise which helps students, mental health professionals and first responders understand the challenges and strengths of people who experience psychosis.”

It was developed by Patricia Deegan who was diagnosed with schizophrenia when she was a teenager. She went on to get her B.S. and Ph.D. and is the creator of the CommonGround Program.

So, what is it?

Participants are given a set of headphones to wear and what they hear are ‘distressing voices’. While having the voices play in their ears, they are asked to complete simple tasks such as reading and comprehension or putting together puzzles.

It is substantially harder for participants to concentrate on the task at hand and can lead to feelings of frustration, distress, fear or anger.

What is learned?

Participants leave with a better understanding of how hearing voices get in the way of day-today life.

Sometimes the voices relay negative messages and sometimes the voices are sounds like humming or grinding. As explained in the workshop, the voices can come from objects like windows or buildings or body parts. The voices can resemble people the person knows, speak in a clear language or mumble and not be understandable. Sometimes the voices whisper and sometimes they yell.

Some voices engage in conversations while other voices insist the person listen and obey orders given.

The voices can be triggered by anything and be heard multiple times a day or just once.

What is also learned is that no two experiences are the same.

To see and hear for yourself, watch this video of CNN’s Anderson Cooper experiencing the simulation.

Our 50th Stories: We’ve had a few names

In 1969, the Peace River and District Association for the Mentally Retarded organization registered under the Societies Act. It operated two schools and a dormitory called Sunshine House.

There were two classrooms in Falher and Cosmos School began operation in Peace River.

After Falher formed its own organization and the Peace River School Division took responsibility of running Cosmos School, Sunshine House was turned into a group home and the Society began the task of re-identifying its purpose.

The organization’s mandate changed in 1979 to include physical disabilities.  The organization’s named was changed to reflect that, becoming the Peace River and District Association for People with Special Needs.

Under the new name and mandate, the Independent Living Skills Program was created, and Individual Program Plans were introduced.

Other programs followed such as the Language Development Program and the Vocational Program.

As the organization continued to grow and evolve. The General Service Plan was established in January 1987 and in March of that year it was decided that the organization’s name be changed to the North Peace Community Living Society.

The Society’s two major focuses now were education and housing. More programs were added, and the Society developed businesses to serve as training and employment centers.

In 2003 the organization amalgamated with New Horizons and the Independent Living Society creating Accredited Supportive Living Society. This broadened our service area to include Grande Prairie.

Services and programs continued to expand and in 2006 the organization changed from a Society to an Incorporated Company: Accredited Supportive Living Services Limited. ASLS had 14 facilities in Grande Prairie, Le Crete, High Prairie, Grimshaw and Peace River and provided supports through numerous programs; Homeless Supports Program, Brain Injury Support Program, CAPCC Program, Family Support Program, FASD Support/ P-CAP Programs, Designated Supportive Living Program, Independent Living Program, Residential Supports Program and Behavioural Supports Program.

Who we are now.

The organization changed its name in July 2019 to Care Human Services Ltd.

Our CEO Rilla Websdale had this message to share:

We decided to take the opportunity of our 50th Anniversary of being a charity to roll out a new brand in 2019. Our new legal name will be Care Human Services Ltd.

We chose Care because it is a clear and simple statement of our values. We are compassionate and empathetic humans providing respectful and skilled support to the people we have been entrusted to provide care to, ensuring their needs are met in a way that fosters their growth, development, and meaningful community inclusion.

Our new logo speaks to what Care means to each of us. It is reminiscent of a tree, suggesting life and growth, being an integral part of the environment, and providing shelter. The circular shape suggests a gentle embrace, and the safe space we provide for Individuals to live and be supported. The upward projection of the arrows represents empowerment, and the success and growth we all aspire to witness in each Individual, and one another. And finally, the base of the logo speaks of the support that ensures a strong foundation for Individuals to flourish in their lives.

We have also taken this opportunity to update our existing Stone Brook brand, which is now better connected to the overall Care identity.

Thank you for being part of ASLS and your continued dedication, as we move into the next 50 years of providing empowered care to Individuals in Alberta.

What’s New in HR?

August flew by and much like July saw some new hires.

Taking a look back on August there were;

  • 3 new Community Support Worker hires in Peace River and Grimshaw
  • 1 new LPN hire at Stone Brook

There were also 9 internal referrals this month.

HR spotlight: Anita Giesbrecht

We are welcoming back Anita to the Care team! Here is her story:

I started working for Care (ASLS) in June of 2016. I originally planned on working part time. That quickly changed to full time as I loved the new challenges I was facing.

I was a full time CSW and worked a lot of extra hours. I enjoyed being with the individuals we supported.

I saw the Saskatoon Lake property grow. A position of Supervisor opened up and I applied. My role of supervisor was very enjoyable and I enjoyed this for many months.

A position of Team Lead opened up and I took on the new challenge. Work was busy and again, so enjoyable.

In November of 2018 I made the hard decision to resign as my family needed me at home. Fast forward to June 2019 and the part time position of Food Support Worker came up. It was the perfect opportunity for me to ease back into work.

It is so great to be back at work with Care!

Thanks Anita, we are glad to have you back!

Getting to know GOeVisit

Have you tried GOeVisit yet? It is a Virtual Healthcare network for full-time Care employees and there are NO limits on the number of times you use it!

Where is it?

You can find the link in the Employees tab on the carehelps.ca website or you can download the app.

How it works:

After you have created your account and signed in, click on your profile.

Now you choose what health concern you need care for. There are numerous options; everything from bladder infection to ear pain, birth control to acne. There are more than 450 medical conditions to choose from.

Once you choose your health concern you will be prompted to start your SmartExam.

From there you will be asked a series of questions to get a better understanding of your health concern and symptoms.

At anytime you are able to restart the exam.

Once all your information is compiled and analyzed, you will be given instructions of what to do. That could be seek immediate care from a hospital, make an appointment for care or a representative will call you and help fill your prescription at a pharmacy of your choosing.

The SmartExam can take anywhere from 5-15 minutes.

And that’s it! It REALLY is that easy.

Our 50th Stories: Building in Grimshaw

Under the name The Peace River and District Association for People with Special Needs, our organization received funding confirmation in January of 1982 for another group home.

Initially, the organization looked to build in Peace River but there was opposition from some members of the community. The Town of Grimshaw contacted our organization asking if they would consider building a home there, in Grimshaw as the community was already in favor of it. The Society agreed and land was purchased.

A fundraising committee was established to raise funds for home furnishings.

The first-of-three fashion shows was held March 9, 1983 and was called “Changes ‘83”.

The event raised over $2,000.

Construction on the home in Grimshaw was complete in April of that year and the Grand Opening was held November 16, 1983. It was attended by the organization board Vice-President Cindy Wagner and Association Executive Director Susan Magee as well as numerous community members.

The second fashion show “Jubilation ‘84’ was held February 28 & 29, 1984 and raised over $3,400.

The third and last fashion show “Alive ‘85” was held May 23 &24, 1985 and was called a success as well.

Our organization now owns numerous homes in Grimshaw as well as the Designated Supportive Living facility Stone Brook which just celebrated its 5th Anniversary this past March.

Our 50th Stories: Achieving Accreditation

Our organization, then called The North Peace Community Living Society completed accreditation in 1995, three years after starting the process.

The achievement was celebrated with an event that saw the organization’s first president and founding member Al “Boomer” Adair return as guest speaker.

The President of the Board of Directors at the time, Roger L.R. Morgan had these words to say:

“The government plans to turn over delivery of many services to the community. This provides an opportunity for innovative agencies to expand their mandate and serve a larger community.

I believe the future of Alberta services will include accreditation. Accreditation is like the Good Housekeeping Seal of Approval. It tells consumers that the agency meets high standards and is monitored regularly to ensure consistency between what is said and what is actually done. This provides a high level of comfort to persons accessing services as they are assured of quality service. It also benefits board members, funders, the community at large, as well as professional and direct service staff to know the organization is progressive and meets the required standards.

Quality is not an accident. It requires a great deal of preparation, training and monitoring. Teamwork and open communication are vital to ensure the service is client centred and cost effective.

The staff of the Society are to be commended for bringing the agency to Accreditation standards in less then three years. This is a considerable feat and bodes very well for the future of the society.”

The Society was re-accredited in 1998 for three years and received a plaque from the Office of the Minister of Alberta Family and Social Services in recognition of the accomplishment.

In 2017, our organization received it’s 1-year Accreditation through CARF following an intensive review process. Throughout that year, ASLS continued to improve our processes and systems to align with CARF standards. In 2018, our accreditation was renewed for another 3 years.

What’s New in HR?

The summer month of July seemed to fly by as we welcomed back a former employee and said ‘hello’ to seven new CARE team members.

Taking a look back on July there were;

– 6 new Community Support Workers in Grande Prairie Region

– 1 new Community Support Workers hires In Peace River & Grimshaw Region

There were two promotions in July as well!

Congratulations to Krista Winsor, who has been promoted to Residential Coordinator for one of our Grimshaw residences.

Congrats also goes out to Shannon Sutherland who has accepted the Peace River Team lead role!

And in case you missed it, we did change our name from ASLS to Care Human Services mid-July. Here is a message from our CEO Rilla Websdale.

“We decided to take the opportunity of our 50th Anniversary of being a charity to roll out a new brand in 2019. Our new legal name will be Care Human Services Ltd.

We chose Care because it is a clear and simple statement of our values. We are compassionate and empathetic humans providing respectful and skilled support to the people we have been entrusted to provide care to, ensuring their needs are met in a way that fosters their growth, development, and meaningful community inclusion.

Our new logo speaks to what Care means to each of us. It is reminiscent of a tree, suggesting life and growth, being an integral part of the environment, and providing shelter. The circular shape suggests a gentle embrace, and the safe space we provide for Individuals to live and be supported. The upward projection of the arrows represents empowerment, and the success and growth we all aspire to witness in each Individual, and one another. And finally, the base of the logo speaks of the support that ensures a strong foundation for Individuals to flourish in their lives.

We have also taken this opportunity to update our existing Stone Brook brand, which is now better connected to the overall Care identity.

Thank you for being part of ASLS and your continued dedication, as we move into the next 50 years of providing empowered care to Individuals in Alberta.”

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